FAQ's

Q: What is the deadline for placing orders?
A: Orders must be placed no later than 8:30 a.m. of the day you want your meal. (Example: Monday's lunch must be ordered by Monday at 8:30 a.m.) We encourage you to place your order the night before to ensure efficient service, although we understand everyone is busy and may forget so thats why we extended our last minute orders until 8:30 am day of. We dont want anyone to go hungry. 

Q: What is the price for each meal?
A: The price per each meal varies from $5.00- $6.50

Q: Can I cancel a meal once the order has been placed?
A: All sales are final.

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, we will issue a credit to your lunch account for the missed meal.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.